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Delivery and returns

Information about delivery and returns.

Returns:

All sales are final. We accept returns or exchanges for defected products, those damaged in transit, or if the incorrect item was received. BIOFFECT products purchased online are sold as-is.

To be eligible for a refund or exchange, you must first email info@bioeffect.com within 14 days of receiving the order, provide a proof of purchase, and details regarding the issue. We typically respond to all inquiries within 24 business hours.

DELIVERY TO UNITED STATES & US TERRITORIES (includes Hawaii, Alaska, Puerto Rico, Guam & Virgin Islands)

BIOEFFECT.com does ship to PO Boxes.

All orders receive complimentary USPS Priority Shipping.

Please allow approximately 3-5 days for the processing and shipping of all orders.

Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.

If you have questions about shipping or tracking your order, contact us at info@bioeffect.com. We typically respond to all inquiries within 24 business hours.

DELIVERY TO INTERNATIONAL COUNTRIES

We ship to all countries except for: Canada, United Kingdom, Austria, Belgium, Bulgaria, China, Costa Rica, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Japan, Kenya, Luxembourg, Macao, Mexico, Netherlands, Panama, Russia, Saudi Arabia, South Korea, South Sudan, Sweden, Switzerland, Thailand, United Arab Emirates, French Southern Territories, Heard Island And McDonald Islands, Korea, Democratic People’s Republic of North Korea, South Georgia and The South Sandwich Islands.

All orders are shipped via DHL Ecommerce at a flat rate of $15 USD.

For international shipping, please allow up to 8-12 business days.

Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.

If you have questions about shipping or tracking your order, contact us at info@bioeffect.com. We typically respond to all inquiries within 24 business hours.

For shipping to some of the countries not covered under our shipping policy, we offer shipping from our BIOEFFECT distributor websites.

BIOEFFECT Distributors:

UK
BIOEFFECT UK
Crown House 202,
72 Hammersmith Road
W14 8TH, London
T. +44 (0) 844 815 8456
F. +44 (0) 207 681 1616
E. info@bioeffect.co.uk

Web: https://bioeffect.co.uk/

Germany & Austria
Sif Cosmetics GmbH
Rothenbaumchaussee 71
20148 Hamburg
Germany
Tel: +49 160 554 1948
e-mail: info@bioeffect.de

Web: https://www.bioeffect.de/

Denmark
BIOEFFECT DK
v/RG Storkevænget 8
2840 Holte
info.dk@bioeffect.com
rg@sifcosmetics.dk
tel. +26823011

Web: https://bioeffect.dk/

Finland
GGG Cosmetics OY
Kanavaranta 9
00160 Helsinki
Finland
email: haukur@bioeffect.fi

Web: www.bioeffect.fi

France
Sif Cosmetics GmbH
Rothenbaumchaussee 71
20148 Hambourg
Allemagne
Tel: +49 160 554 1948
e-mail: info@bioeffect.fr

Web: https://www.bioeffect.fr/

Benelux Countries
Sif Cosmetics BV Cle Des Champs 4
1380 Lasne
Belgium
Tel: +(32) 2 850 3000

Switzerland
Think Nordic
Rebmoosweg 11
CH-5200 Brugg
Tel: +41 (0)79 912 9154
e-mail: info@bioeffect.ch

Slovenia
Phoebus d.o.o.
Hubadova ulica 8
SI-1000 Ljubljana
Tel: +386 31 702 695

Web: www.phoebus.si

Poland
Quality Missala sp.j.
ul. Kędzierskiego 3B
01-493 Warzawa
Tel: +0048 2268 387 447

Spain
Innovative Skincare SL
Calle General Arrando 5
28010 Madrid
Tel. + 34 910 598 244
Tel. + 34 910 598 244
email: info@bioeffectspain.es

Web: https://bioeffectspain.es/

China
Bioeffect Greater China
Royal Bioland Limited
FLAT/RM 17, BLKA
New Mandarin Plaza
No. 14 Science Museum Road
TSHIMSHASUI, Kowloon, Hong Kong
Tel.+00 852 2371 0160
Fax.+00 852 2471 5547
info@bioeffect.com.hk

Web: www.bioeffect.com.hk

Bulgaria
Northern Lights ltd.
City:Gorna Oriahovitca zip code:5100
str."Vasil Levski"18b
Tel. +359 8888 3 7676
Email: info@bioeffect.bg

South Africa
Imbalie Beauty Boulevard
23 Saddle Drive
Woodmead Office Park
Sandton
2191
Tel. +27 (0)11 086 9800

Australia
Bespoke Beauty
Level 1, 132 Queen Street
Woollahra NSW 2025
Tel. +0411 759 541

Canada
Beautymark Solutions Inc.
33 Villiers Street, suite 106, Toronto
Ontario, M5A 1A9
Tel: +416 462 9994
toll free: 1 800 771 0982
email: bioeffect@mybeautymark.ca

Web: https://www.thebioeffect.ca/

Panama
IceCare Corp.
Oceania Business Plaza, Torre 1000, Piso 49,
Oficina 20 Urbanizacion Punto Pacifica, Panama City
Tel. +(507) 6437 3329

Web: https://bioeffect.com.pa/

Japan
Takana Cosmetics Japan
4-18-26 Takanawa, Minato-ku
Tokyo, Japan
+81 90 5403 5109

Web: https://www.bioeffect.co.jp/